Last Updated: February 16, 2024

At Homelistic, we aim to ensure that you are completely satisfied with your purchase. If for any reason you are not fully satisfied, you may return your purchase within 15 days from the date of receipt.

Conditions for Return:

• All items must be returned in their original condition, unopened, unused, and undamaged.
• Items must be returned in their original packaging with all included accessories and documentation.
• Proof of purchase is required for all returns and exchanges.

Non-returnable Items:

Please note that some items are non-returnable, including but not limited to:

• Clearance or sale items
• Gift cards
• Personalized or custom-made items
• Perishable goods

Process for Returns and Exchanges:

1. Contact our Customer Service team at [Customer Service Email] to initiate a return or exchange.
2. Once your return request is approved, pack the item securely in its original packaging.
3. Include a copy of the receipt or proof of purchase.
4. Send the package to the address provided by our Customer Service team.

Please note that you will be responsible for the shipping costs of returning the item. Shipping costs are non-refundable.

Refunds:

Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow up to [number of days] for the credit to appear on your statement.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at [Customer Service Email]. We value your business and strive to ensure your satisfaction. If you have any questions or concerns, please do not hesitate to contact us at [Customer Service Email].